AI agents for sales, support and collections
DAKSO runs AI agents on voice, WhatsApp and webchat — backed by a built-in contact center: CRM, campaigns, live-agent handoff and real-time analytics.
Works with your stack
WhatsApp Business
Platform
One platform, every conversation
Voice agents on real phone lines
Connect your phone lines and answer calls with agents that speak naturally, hand off to humans when needed, and log every interaction.
- SIP trunk connectivity
- Live-agent handoff
- First response in under 1.5 seconds on production calls
WhatsApp campaigns from your CRM
Build audiences from CRM segments, tags or CSV imports, send with approved templates, and schedule delivery. Outbound always requires explicit human approval.
- Approved message templates
- Audiences from segments, tags or lists
- Scheduling with approval gates
A CRM built for conversations
Contacts with identity resolved across channels, full conversation history, and a visual flow builder for the journeys your agents follow.
- One identity across WhatsApp, voice and webchat
- Visual flow builder
- Human takeover at any point
Operational analytics in real time
Dashboards for volume, outcomes and agent performance, with insights ranked by severity so your team knows what to act on first.
- Live dashboards
- Agent insights ranked by severity
- Per-channel and per-campaign breakdowns
Security & control
Automation that answers to you
Access, approvals and auditability are part of the core product — not an add-on.
Role-based access
Granular permissions per role. Administrative actions are gated in both the UI and the API.
Approval-gated sending
AI can prepare campaigns, but sending and scheduling always require an explicit human approval.
Runs on AWS
Infrastructure on AWS with encryption in transit across every channel.
Full interaction log
Every conversation, handoff and agent action is recorded and available for review.
See DAKSO on your use case
Thirty minutes with our team, on your numbers and your channels.